FAQ,s
1. Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.
Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 24 hours of placement. Once processed, cancellations are not possible. Please refer to our [Cancellation Policy] for more details.
2. Shipping & Delivery
Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping costs and delivery times vary by location.
Q: How long does delivery take?
A: Estimated delivery times depend on your location:
- USA & Canada: 5-12 business days
- Europe: 7-14 business days
- Australia & NZ: 10-15 business days
- International: 10-20 business days
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email.
3. Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unworn, in original condition, and with tags. For more details, check our [Refund Policy].
Q: How do I initiate a return?
A: Contact our customer service at [Insert Email] with your order details.
Q: How long does it take to receive a refund?
A: Refunds are processed within 5-10 business days after the returned item is inspected.
4. Product & Sizing
Q: How do I find the right size?
A: Each product page has a size chart. If you need help, feel free to reach out.
Q: Are the product colors accurate?
A: We strive to display accurate colors, but slight variations may occur due to screen settings.
5. Other Questions
Q: How can I contact customer support?
A: You can reach us via email at info@windsorwardrobe.com or through our contact form.
Q: Do you offer discounts or promotions?
A: Yes! Subscribe to our newsletter to receive updates on sales and exclusive offers.