Cancellation Policy
At Windsor Wardrobe, we strive to process orders quickly to ensure fast delivery. If you need to cancel an order, please review the following policy.
1. Order Cancellation Eligibility
- Orders can be canceled within 24 hours of placement for a full refund.
- If your order has already been processed or shipped, it cannot be canceled. However, you may return the item following our [Refund Policy].
2. How to Request a Cancellation
To cancel your order, please contact us as soon as possible:
📧 Email: info@windsorwardrobe.com
📞 Phone: +447446267422
Please provide your order number for faster processing.
3. Refund Process
- If your cancellation is approved, we will process a full refund to your original payment method within 5-10 business days.
- If the cancellation request is made after shipping, shipping fees are non-refundable.
4. Changes to Orders
- If you need to modify your order (e.g., change size or color), please contact us within 24 hours of placing the order.
- Once an order is processed, modifications may not be possible.
5. Late or Missing Refunds
If you have not received your refund within the expected timeframe, please:
- Check your bank or payment provider.
- Contact your credit card company, as it may take additional time to process.
- Reach out to us for further assistance.
6. Contact Us
If you have any questions regarding our cancellation policy, feel free to contact us:
📧 Email: info@windsorwardrobe.com